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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Servicebio products

The group "New Technologies" offers for review the products of the plant Servicebio: reagents for pathomorphological laboratories, for cellular, protein, molecular biology, primary and secondary antibodies, kits for biochemical analysis, recombinant proteins and enzymes, solvents, complexes, buffer salts, surfactants, amines, organic substances, polymers, inorganic salts, mineral acids, carbonates, weak acids, weak acid salts, chlorides, sulfates, phosphates, alkalis, small molecular compounds, amino acids, protein derivatives, hormones, biological pigments, vitamins, antibiotics, organic matter, heterocyclic compounds, salts, sugar alcohols, laboratory instruments, consumables
  • Reagents for pathomorphological laboratories Servicebio
    Reagents for pathomorphological laboratories
    G1014, G4250, G1236, etc.
  • Reagents for cell biology Servicebio
    Reagents for cell biology
    G1903, G1501, G1802, etc.
  • Reagents for protein biology Servicebio
    Reagents for protein biology
    WGA, G, WGP, etc.
  • Reagents for molecular biology Servicebio
    Reagents for molecular biology
    GC, G, PCR, etc.
  • Primary antibodies Servicebio
    Primary antibodies
    GB, ZB, etc.
  • Secondary antibodies Servicebio
    Secondary antibodies
    G1301, G1215-200T, etc.
  • Biochemistry and immunology Servicebio
    Biochemistry and immunology
    GEM, GER, GEH, G, etc.
  • Recombinant proteins and enzymes Servicebio
    Recombinant proteins and enzymes
    GB3006010, GB300611, etc.
  • Biochemical reagents Servicebio
    Biochemical reagents
    GC204002, GC205005, etc.
  • Laboratory tools Servicebio
    Laboratory tools
    SYM, SPW, SVL, SVT, etc.
  • Consumables Servicebio
    Consumables
    KB, CCF, WXTH, etc.

NEW TECHNOLOGIES GROUP

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